The Provider Power Podcast

with Sara Sherman

Episode 7 - Lazy Doesn't Matter

provider power podcast Mar 24, 2026

Show Notes

Interested in learning more about TrueLink?  Contact: Kyle McDonough a call at 628-239-3963, or you can email him at kyle.mcdonough@t...

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Episode 6 - The 6 Ps of Constructive Customer Service

provider power podcast Mar 17, 2026

Transcript

Let’s talk customer service.

I hear this all the time from provider agency leaders and managers. New hires come in, and they don’t k...

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Episode 5 - The Hidden Reason DSPs Quit

provider power podcast Mar 10, 2026

Show Notes

Interested in learning more about TrueLink?  Contact: Kyle McDonough a call at 628-239-3963, or you can email him at kyle.mcdonough@t...

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Episode 4 - Time Management is the Biggest Lie

provider power podcast Mar 03, 2026

Transcript

Time management is the biggest lie in the book.

You’ve been told your whole life that if you just managed your time better, everythi...

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Episode 3 - 3 Critical Communication Steps that Create Independent Staff

provider power podcast Feb 24, 2026

Show Notes

Want to learn more about TrueLink? Contact Kyle McDonough: call at 628-239-3963, or you can email him at kyle.mcdonough@truelinkfinanci...

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Episode 2 - Are You Sure You Have a People Problem?

provider power podcast Jan 29, 2026

Show Notes

Want to learn more about TrueLink? Contact Kyle McDonough: call at 628-239-3963, or you can email him at kyle.mcdonough@truelinkfinan...

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Episode 1 - Compliance... or Quality?

provider power podcast Mar 25, 2025


Transcript

Hello, and welcome to Provider Power with your host, Sara Sherman. This is the place for IDD leaders to find solutions, support, and ...

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