The Provider Power Podcast

with Sara Sherman

Episode 10 - You Got Promoted, But No One Listens to You. Here's Why.

provider power podcast Apr 13, 2026


Transcript

 So congratulations, you've been promoted! But unfortunately, you are feeling like nobody is listening to you. You may be thinking, w...

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Episode 9 - How to Be a Leader Staff Actually Respect

provider power podcast Apr 06, 2026

 

Transcript

Aretha Franklin wanted it and comedian Rodney Dangerfield said he never got it: respect.

Not being respected is a complaint that ...

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Episode 8 - Not the Best Supervision Philosophy

provider power podcast Mar 31, 2026

Transcript

It’s a very well-meaning philosophy. I totally understand where supervisors are coming from. Unfortunately, this philosophy is sabota...

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Episode 7 - Lazy Doesn't Matter

provider power podcast Mar 24, 2026

Show Notes

Interested in learning more about TrueLink?  Contact: Kyle McDonough a call at 628-239-3963, or you can email him at kyle.mcdonough@t...

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Episode 6 - The 6 Ps of Constructive Customer Service

provider power podcast Mar 17, 2026

Transcript

Let’s talk customer service.

I hear this all the time from provider agency leaders and managers. New hires come in, and they don’t k...

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Episode 5 - The Hidden Reason DSPs Quit

provider power podcast Mar 10, 2026

Show Notes

Interested in learning more about TrueLink?  Contact: Kyle McDonough a call at 628-239-3963, or you can email him at kyle.mcdonough@t...

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Episode 4 - Time Management is the Biggest Lie

provider power podcast Mar 03, 2026

Transcript

Time management is the biggest lie in the book.

You’ve been told your whole life that if you just managed your time better, everythi...

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Episode 3 - 3 Critical Communication Steps that Create Independent Staff

provider power podcast Feb 24, 2026

Show Notes

Want to learn more about TrueLink? Contact Kyle McDonough: call at 628-239-3963, or you can email him at kyle.mcdonough@truelinkfinanci...

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Episode 2 - Are You Sure You Have a People Problem?

provider power podcast Jan 29, 2026

Show Notes

Want to learn more about TrueLink? Contact Kyle McDonough: call at 628-239-3963, or you can email him at kyle.mcdonough@truelinkfinan...

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Episode 1 - Compliance... or Quality?

provider power podcast Mar 25, 2025


Transcript

Hello, and welcome to Provider Power with your host, Sara Sherman. This is the place for IDD leaders to find solutions, support, and ...

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